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Business Hours: Monday-Friday, 9 AM – 5 PM EST (excluding holidays)
Typical Response Times:
Email inquiries: Within 24-48 business hours
Project questions: Within 24 business hours
Revision requests: Acknowledged within 48 business hours
Please note: we are not available for after-hours emergencies, same-day responses (unless pre-arranged), or unscheduled phone calls. Rush requests may be accommodated for an additional fee.
To provide you with the most accurate proposal and timeline, please share:
- Brief overview of your company and industry
- Specific content challenges you’re facing
- Types of content needed (website copy, emails, training materials, etc.)
- Target audience and key messaging goals
- Preferred timeline and approximate budget range
- Any existing brand guidelines or content samples